{"id":1177,"date":"2025-05-28T00:14:00","date_gmt":"2025-05-27T23:14:00","guid":{"rendered":"https:\/\/coolix.es\/?page_id=1177"},"modified":"2025-05-28T00:14:49","modified_gmt":"2025-05-27T23:14:49","slug":"politica-de-devolucions","status":"publish","type":"page","link":"https:\/\/coolix.es\/ca\/politica-de-devoluciones\/","title":{"rendered":"Pol\u00edtica de devolucions"},"content":{"rendered":"\n

En Coolix<\/strong>, nos comprometemos a ofrecer productos de la m\u00e1s alta calidad y una experiencia de compra completamente satisfactoria. Si por cualquier motivo no est\u00e1s conforme con tu pedido, dispones de un plazo de 14 d\u00edas naturales<\/strong> desde la recepci\u00f3n del producto para solicitar su devoluci\u00f3n.<\/p>\n\n\n\n

Condiciones para la devoluci\u00f3n:<\/strong><\/h4>\n\n\n\n
    \n
  • El producto debe estar en perfectas condiciones<\/strong>, sin haber sido utilizado, y con su embalaje original<\/strong>, manuales, accesorios y etiquetas.
    <\/li>\n\n\n\n
  • Deber\u00e1s incluir el comprobante de compra<\/strong> o factura.
    <\/li>\n\n\n\n
  • No se aceptar\u00e1n devoluciones de productos personalizados o fabricados bajo pedido espec\u00edfico, salvo en caso de defecto.
    <\/li>\n<\/ul>\n\n\n\n

    \u00bfC\u00f3mo solicitar una devoluci\u00f3n?<\/strong><\/h4>\n\n\n\n
      \n
    1. Escr\u00edbenos a [info@coolix.es]<\/strong> indicando tu n\u00famero de pedido y el motivo de la devoluci\u00f3n.
      <\/li>\n\n\n\n
    2. Te responderemos en un plazo m\u00e1ximo de 48 horas h\u00e1biles con las instrucciones para realizar el env\u00edo.
      <\/li>\n\n\n\n
    3. Una vez recibamos y revisemos el producto, procederemos al reembolso en un plazo de 5 a 10 d\u00edas laborables<\/strong> mediante el mismo m\u00e9todo de pago utilizado.
      <\/li>\n<\/ol>\n\n\n\n

      Gastos de devoluci\u00f3n:<\/strong><\/h4>\n\n\n\n
        \n
      • Si la devoluci\u00f3n se debe a un error por nuestra parte (producto defectuoso o env\u00edo incorrecto), nosotros asumimos los costes de env\u00edo<\/strong>.
        <\/li>\n\n\n\n
      • En el resto de casos, los gastos de devoluci\u00f3n correr\u00e1n a cargo del cliente<\/strong>.
        <\/li>\n<\/ul>\n\n\n\n

        Para cualquier duda o consulta adicional, no dudes en contactarnos. Estaremos encantados de ayudarte.<\/p>\n\n\n\n

        <\/div>\n","protected":false},"excerpt":{"rendered":"

        En Coolix, nos comprometemos a ofrecer productos de la m\u00e1s alta calidad y una experiencia de compra completamente satisfactoria. Si por cualquier motivo no est\u00e1s conforme con tu pedido, dispones de un plazo de 14 d\u00edas naturales desde la recepci\u00f3n del producto para solicitar su devoluci\u00f3n. Condiciones para la devoluci\u00f3n: \u00bfC\u00f3mo solicitar una devoluci\u00f3n? Gastos […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-1177","page","type-page","status-publish","hentry"],"acf":[],"rankMath":{"parentDomain":"coolix.es","noFollowDomains":[],"noFollowExcludeDomains":[],"noFollowExternalLinks":true,"featuredImageNotice":"The featured image should be at least 200 by 200 pixels to be picked up by Facebook and other social media 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