Making a purchase on our website is very simple and fast. You can do it as registered user or as guest. In case of buying as a guest, we will only ask you for the necessary information to process your order correctly.
Steps to make your purchase:
- Add products you want to your basket.
- Select shipping method and provides a valid address within the peninsular territory.
- Choose your payment method and confirm your order. You can choose to save your payment details securely to speed up future purchases.
Important: The management of shipping and billing must belong to the same country or region.
Once you have completed the purchase process, you will receive a confirmation e-mail with all the details of your order.
Order tracking:
- If you have a Coolix account, you can check the status of your order from your profile at any time.
- If you made the purchase as a guest, you will be able to track your purchase from the link included in the e-mails that we will send you with your order.
If you need help with any part of the process, our customer service team will be happy to assist you.